Guide for Principal Contractors of Strategic Delivery Framework Contracts

This guide is relevant for all Principal Contractors on the Strategic Delivery Framework. SDF contracts state: “It is required that you are registered to the Highways Passport scheme.”


If you also employ workers operating on the strategic road network, you may also benefit from reading the Guide for all Employers.


Click here to read the guide for all employers 

Step 1: Make Sure Your Projects Are Set up in Passport

Contact Reference Point to confirm which contract(s) you are Principal Contractor for so we can ensure it is all set up correctly in Passport.

If you would like to discuss how to set up your first project, please email:

For any other query and for all other support, please contact the Mitie helpdesk:


Telephone: 0330 726 0225.

Step 2: Decide How You Will Implement Passport on Your Project(s)

For Contracts With Depots

Swipe workers into the depot or spot check. For a clear how-to video on downloading and using the app, click HERE.

For Contracts Without Depots

Option 1: You can do random card spot checks. Spot checks are covered in our how-to videos for using the app, which can be found HERE. 

Option 2: Use Passport’s Association functionality to get advance visibility of your supply chain workforce to be confident about who is working for you. This is covered in the Mitie Employer Admin training. Mitie’s contact details are below.

The Mitie Employer Admin training will also show you how to put workers into crews and assign crews to a project so that the Project Manager can get advance visibility of the workers coming to their site.

Option 3: Allow key workers to self-swipe (you can still monitor this)​. The Mitie Employer Admin Training will explain how to give a worker permission to self-swipe. The process for self-swiping is the same as shown in the how-to videos for using the app, which can be found HERE. 

Step 3: Communicate with Your Supply Chain

Email your supply chain companies to make sure their highways workers are all on the Highways Passport system and to notify them of key dates. We have supplied a document you can share with them, you can access it here.

Need Support? 

Implementation support is available on your FIRST Project. If you are a Principal Contractor and need some help to get started with introducing Passport on your first project, please contact

For ALL other user support on Passport (onboarding, training, card fulfilment and helpdesk), please contact Mitie.


Telephone: 0330 726 0225.

To book the Highways Common Induction (HCI) once your workers are added to Passport, contact the Power Plus Group. E-mail: