Incoming Changes To The Way You Log In


Going Live on the 23rd of October

As part of our ongoing security procedures on Highways Passport, we will be moving to multi-factor authentication for all admin users from the 23rd of October.

What is Multi-Factor Authentication (MFA)? Most readers will already be using MFA. For example, it is common across email, social media and online banking, as well as in the corporate world. Without MFA, you log in with just your username and password. MFA means adding an extra way of confirming that it really is you trying to access your account.

How will it work on Highways Passport? When logging in, you might be asked for a code which has been sent to you via email. All you need to do is input the code when prompted.

What do you need to do now? Make sure your Highways Passport account’s email address is correct.

Top Tip: If you ever can’t find the code containing the email, make sure to check your spam folder for an email from

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