How to use passport

 

Passport is quick to learn

and easy to use.

On this page, you'll find all the resources you need to get started with the Highways Passport app. Including helpful guides and instructional step-by-step videos. 

 

Need support? Contact the Mitie Helpdesk:

Email: he.validate@mitie.com 
Telephone: 0330 726 0225     

Video Tutorials: Getting Started with the Validate Mobile App

Introduction to the Validate mobile app

In this video, you will be introduced to the Validate Mobile App which is used on projects by access controllers and card checkers.


Videos for access control users

Videos for virtual smartcard users

Videos for access control users

Video 1.1 - Registering on the Passport app using your physical smartcard

In this video, you will learn how to register a card on the Validate app using your physical smartcard.

Video 1.2 - Registering on the Passport app using your virtual smartcard

In this video, you will learn how to register a card on the Validate app using your virtual smartcard.

Video 2.1 - Logging in using your physical smartcard

In this video, you'll learn how to log in the Validate mobile app using your physical Passport smartcard.


Video 2.2 - Logging in using your virtual smartcard

In this video, you will learn how to use your virtual smartcard to log in to the Validate app.

Video 3 - Swiping cards

In this video you will learn how to swipe physical and virtual cards using the Validate mobile app.

Video 4 - Spot checking cards

This video will show you how to spot check physical and virtual smartcards using the Validate mobile app.

Video 5 - Awarding a competency

In this video you will learn how to award a competency to your workers using the Validate mobile app.

Video 6 - Forgotten cards

In this video you will learn how to swipe workers who have forgotten their Passport smartcards.

Videos for virtual smartcard users

Video 7 - Getting started with Vircarda

In this video you will learn about virtual smartcards and the Vircarda app.

Video 8 - Managing messages in Vircarda

In this video you will learn how to view messages in Vircarda.